Systems Manager
How To Set The PDF PostOffice Document Defaults In eContacts To Yes
Release date: 3/30/2026 Version: 8.X and Higher Before PDF PostOffice, the Primary eContact was used as a default to email documents to the customer. PDF PostOffice introduced the ability to select which documents would be sent for each eContact. ...
Recreating the Elliott Shortcut When Encountering Error 114
Release date: 3/25/2026 Version: 8.5 and Higher Customers have encountered a couple of issues that could not be resolved with explained procedures, like an error 114. When the issue is isolated to one workstation, the Error 114 can be caused by the ...
DDF Error Caused by Missing File(s)
Released: 3/2/2026 Elliott Version: V8.5 and Higher Background An administrator tried to set up a new company by copying the contents of the Company 01 data folder (<RootPath>\DATA) to a new Company data folder (<RootPath>\DATA_90). Most of the files ...
Error Sending Event Email
Release date: 2/25/2026 Elliott version: 8.6 and Higher The Scenario You are running an Elliott task that should send an event email, but it does not seem to be sent. You see the lightning bolt, perhaps briefly, on the right side of the Task Bar: ...
Access is Denied on EL860EV.Exe When an Event Is Triggered
Release Date: 09/15/2025 Version: 8.x & Up Q - One of our users keeps getting this error after making a change in Customer File Maintenance. See sample screen below: She was changing the customer from Y to N for Field 19. I wasn’t able to reproduce ...
Using UTF-8 Encoding Method to Save CSV File Can Cause Import Error
Release Date: 09/08/2025 Version: 7.x & Up Q - I am running a Cash Receipt Import on the latest 8.6 version and received an error on the check number. See sample screen below: Could you duplicate on your side with my attached CSV file (just change ...
Feature: Support Larger Page Size for Elliott Database Files
Release Date: 6/24/2025 Versions: 8.6 and Higher Background This article provides an explanation of how Elliott BTR files' page size may affect the following two factors: The maximum database file size Performance to load a table from disk to memory ...
Missing or Garbage Text in Message Box in Windows 11 Due to Transparency Effect
Date: 6/16/2025 Versions: Elliott v8.5 and Up The Problem In some configurations of Windows 11, Message Boxes in Elliott are sometimes displayed without any message text and with the screen below them bleeding into the Message Boxes. When this ...
How to Copy Files That Are Open in Newer Windows OS Environment
Release Date: 06/12/2025 Version: N/A In the older Windows operating systems, like Windows 2008 or 2012, we often use the Windows command prompt to COPY and XCOPY for backup and creating/ testing Elliott database purposes. We can do so even though ...
Deferred Processing Interruption Due to Stuck COP Sales Journal Posting Session
Release Date: 06/10/2025 Version: 7.x & Up Q - We have been having issues with deferred processing for about a week now. We do not see the COP Posting Journal created. When our user Kelly tried to perform the COP Sales Journal Posting manually, they ...
Feature - Report Parameters Setting ID Support
Release Date: 5/30/25 Version: 8.5 and Above This enhancement improves Elliott report printing capability by providing the following features: Allows the user to save report parameters to be used again. This is especially helpful for those reports ...
Checking for and Repairing Improper Data in Elliott Database Files
Release Date: 05/20/2025 Versions: 8.6 and Higher Background From time to time, improper data will appear in the database files of Elliott. For example, one or more null characters might be found in a date field. Generally, these errors are caused by ...
Feature - Attribute File Maintenance Create Other Attributes
Release Date: 4/4/25 Version: 8.5 and Above System File Setup-> Maintenance-> Attribute File-> Create now supports the option Other Attributes. Choosing this option will give the user the option to create other attributes used by Elliott for various ...
Deleting Location in Location or Inventory Location Control Files May Cause Referential Integrity Error
Release Date: 03/14/2025 Version: 7.x & Up Q - We no longer have our warehouse in Tulsa, OK (TL), and I would like to delete the location “TL” in Elliott. The Stock Status Report shows there is no inventory on hand in the TL location. Is it as simple ...
Why Can't User Access Certain Spooled Reports?
Released Date: 03/13/2025 Version: 8.0 & Up Q - I am having trouble giving another user access to a certain spooled report. I am sure I am missing a flag somewhere. There is a deferred processing task set up to run Credit Card Log Reports each night ...
Error 9/013 Saving Elliott Spooled Reports in Temp Folder
Release Date: 03/11/2025 Version: 8.x & Up Q - On the Elliott PSQL database server, I also run defer processing. I try to manually perform a COP Posting and receive the following message: Error 9/013 saving ...
Feature - Validating Links to Web Pages
Release Date: 2/10/2025 Versions: V8.5 and Higher New Ability to Validate Links on the Web Beginning with this release, a program link (blue link image) that contains the string "://," which indicates that it is a URL of a web page, can be validated ...
Does Elliott Deferred Processing Take up License?
Release Date: 01/30/2025 Version: 7.x & Up Q - We are running on Azure Virtual Desktop. It looks like the deferred processing takes one of the licenses. Was the policy changed? A - Deferred processing will take one PSQL (Actian) license. But on the ...
How Do I Edit the Item Link?
Release Date: 12/30/2024 Version: 7.x & Up Q - I noticed two new links attached to my items. These do not work. How do I change or remove the links? A - Two links may appear when Elliott is updated. These are Item Image Link and Item Specification ...
Duplicate Deferred Processing Can Cause Locked Errors
Release Date: 12/26/2024 Version: 7.x & Up We monitor a user's record locking activities through Elliott events. On a weekend, we received 494 deferred processing locked errors like the following: After investigation, we found out that there are two ...
What Is the Best Way to Handle Multi-Site Environments?
Release Date: 12/20/2024 Version: 7.x & Up Q - We are starting to outgrow the solution we put in place for the Texas warehouse to access the software. We currently have Virtual Machines hosted on the server for each user, but we can only deploy a ...
Is It OK to Install Elliott Update If I Skipped the Previous Version?
Release Date: 12/19/2024 Version: 7.x & Update Q - I received the email about the update availability for V8.64.c18. I did not install the previous update V8.64.a23 version. Is it OK for me to skip that version and install the latest V8.64.c18? A - ...
How Do I Change Printer Fonts In Elliott?
Q - We bought a new printer and the font looks different from the old printer. How do I change the font on the new printer? A - There are a limited number of fonts that can be used since the forms and reports need to use a fixed width font to keep ...
Fail to Copy Elliott to Local Path & Create Desktop Icon
Release Date: 09/12/2024 Version: 8.5 & Up Q - One user is running Elliott 8.5 right now. I tried to upgrade this workstation to Elliott 8.6. So I navigated to the <ElliottRoot>\Bin86 folder and execute EL860.EXE. I received the following message: ...
Elliott Task Does Not Display But There Is an Icon in the Task Bar Area
Released Date: 09/05/2024 Version: 8.5 & Up Q - I use two monitors most of the time. But sometimes I run one monitor only and when I try to launch the Elliott User List, it appears the User List application is launched, but nothing is displayed. On ...
Feature - Added Location Security to Release Held Order
Release date: 02/22/16 In Password Setup -> Global Security, you can setup: Group Users Group Locations If you choose to turn on location security, then you can determine certain group of users to have right to access certain warehouse locations or ...
Elliott V7.5 Release Notes: What's New Since Elliott V7.4
What’s New Since Elliott V7.4 Elliott 7.5 Overview Netcellent has rewritten all the legacy manufacturing modules for Elliott V7.5 and consolidated them into the BOMP module. It simplifies manufacturing data collection while providing powerful ...
Does Elliott Count DEFER User Licenses?
Release Date: 02/08/2024 Version: 7.x - 8.6 Q - I am running out of the PSQL user licenses. I have 20 Elliott user licenses and 20 PSQL user licenses. Is there a way to tell what other applications are using the PSQL engine and how often that ...
How to Authorize RDP/Terminal Server Session for Credit Card Processing
Release Date: 3/25/2020 Version: 7.5 & Up Q: What is the best method for authorizing individual RDP/Terminal server Elliott sessions for processing credit cards? A: You will login to that user’s window session on the terminal server, and then login ...
Programming API Codes
This document is provided for Elliott software developers. If you are not an Elliott software developer, this document is not meaningful for you. AP: Get SMA Values This API returns various values from the Shared Memory Area. For example: Move ‘AP’ ...
SYMENU System Manager Introduction 22
E-mail w/Printing Application Overview Elliott gives you the flexibility and power to e-mail a text version (*.txt) of virtually anything you can print in the system. Useful e-mails could be price lists, invoices and statements to customers, purchase ...
Elliott Running Extremely Slow on Windows 8 with Trend Micro Anti Virus Software Installed
We have received reports from our users that Elliott may run extremely slow on Windows 8 with Trend Micro anti-virus software installed. This happens with both Elliott V7.5 and 8.0. When the Trend Micro anti-virus software is disabled, Elliott ...
How to Purge WSORDHDR.BTR and WSORDLIN.BTR files
There is no purge routine for these two files. The content in these files represent the log of Elliott orders created from the Web site through Web services. If you would like to purge them, you may copy the corresponding two files in the Elliott ...
Is There a Way to Create and Distribute Elliott Printer Configurations?
We can't see a way to implement your requested feature in Elliott. Here are the reasons: In Elliott's printer configuration, we store the printer DevMode information. DevMode is printer-driver specific. You can specify all sorts of fancy options with ...
What Causes "File Table Exceed Limit" Error?
The message “File Table Exceed Limit” is caused by a programming bug. Elliott reserves an internal table that allows handling of up to 200 open files at the same time. If your particular Elliott application exceeds this limit, then you will get the ...
I Receive Error 114 When I Start Up Elliott on the Server
Q: I receive error 114 (shown in the window below) when I start up Elliott on the server. How do I resolve this problem? A: Most likely your system is impacted by DEP (Data Execution Prevention) if you start Elliott and immediately see the above ...
Elliott Requires Volume Supporting 8dot3name
A support call came in from a customer indicating that one of their new Windows 8.1 workstations does not work when starting up Elliott v7. When Elliott is supposed to be loading the company information, the application stalled/stopped/looped. It did ...
Why Do I Exceed Elliott User License Count When There are No or Very Few Users in Elliott?
At the end of June 2014, we started to hear from several users reporting that they were receiving messages indicating an exceeding concurrent user count when starting up Elliott while there were no other, or very few other, users in Elliott. The ...
I Am Running Out of Invoice Numbers -- I Need Direction to Archive Invoices
Q: Within the next 6 months we will run out of invoice numbers. I don't want to purge my invoice history because it contains valuable data that I would like to go back to in the future. So I would prefer a method to archive my invoice history instead ...
Does Elliott Support Desktop Virtualization?
Q: Do you have clients that have gone the desktop virtualization route with the current V7.54? Has that been smooth? Any issues with multiple printers? Things to watch out for to give us a head's up? A: We do have users that have implemented desktop ...
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