Release date: 2/25/2026
Version: 8.5 and higher
Customers have encountered a couple of issues that could not be resolved with explained procedures, like an error 114. When the issue is isolated to one workstation, sometimes recreating the Elliott shortcut will resolve the issue. Here's how you can perform this procedure.
First, remove the shortcut from the desktop by clicking on the icon and hit the Delete key.
Next, browse to the folder where Elliott is installed on your local computer. For Elliott 8, this will be in C:\users\<username>\AppData\Local, where <username> is your Windows user name. The AppData folder might be hidden, so you need to click View at the top of the window and check the "Hidden items" checkbox.
The Local folder should contain a folder named Netcellent.
Highlight the folder and press the Delete key.
Now you can recreate the shortcut. Browse to the Elliott root folder, usually something like M:\Elliott7, and then to the Bin85 or Bin86 folder and run the install program. For Elliott 8.5 in the Bin85 folder you will run EL850.exe. For Elliott 8.6 in the Bin86 folder you will run EL860.exe. Take the default values on the screen. The shortcut will be recreated on the desktop.
MAD
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