Systems Manager
Feature - Export Enhanced Attribute Predefined Code Value and Description
Release Date: 03/26/2018 With this new feature, the user has the ability to export an enhanced attribute's predefined value and description. Prior to this change, it was only possible to export the predefined value. Additionally, it is now possible ...
Error 114 with GUIUTL32.LBR\GUIUTIL.int in Deferred Processing
Release Date: 04/09/2018 Q - We are receiving Error 114 in Defer Processing 2 - 3 times a week with the following messages: Executiion error : file 'GUIUTL32.LBR\GUIUTIL.int error code: 114, pc=EE, call=4, seg=4 (Signal 11) See sample screen below: ...
EL800.EXE - Bad Image - MSVCRT20.dll Is Either Not Designed to Run on Windows or It Contains an Error
Release Date: 05/18/2018 Q - I had not been able to run Elliott for the past two days. Each time when I run Elliott, I receive the following error: EL800.EXE - Bad Image M:\Elliott\Bin\MSVCRT20.dll is either not designed to run on Windows or it ...
Anti-Virus Caused Failure on Crystal Reports ODBC Access
Release Date: 05/22/18 Q - I have a Crystal Report that has ran against our production Elliott data without issue. I am trying to run this same report against the test Elliott data. I am getting "failed to retrieve data" messages when trying to run ...
AVIRA Anti Virus Software Kills Elliott EL800 Executable
Release Date:06/12/2018 It has been reported that the latest AVIRA anti virus software can kill Elliott EL800.EXE. You can verify this by going to the virustotal.com website and uploading your EL800.EXE. While all other anti virus software is OK with ...
Error: Trx Date Outside Date Range (00/00/00 - 00/00/00)
Release Date: 7/23/2018 Q - I have entered new quantities for inventory for the end of our fiscal year (June 30). I have only done this once before so I may have not done it correctly. When I go to post I get the following error: I checked my Global ...
How to Allow User to See All Spooled Reports in One Module
Release Date: 7/31/2018 Q - How do you configure Elliott so a user can see all spooled reports in one module? A - First, you need to go to Global User Security Setup, at Screen 1, and give the user the right to “2. Access Other Users’ Spooled ...
A Support Case of Investigating Elliott Database Performance Problem
Release Date: 08/14/2018 A user reported that their shipping verification process has become slow. They noticed that the scanning has become slow over time, and are wondering if there is a purge or rebuild or something they could do to speed things ...
Received Error in Macro DEALLOC-SHR-MEM Deallocate Failed - Invalid Pointer
Release Date: 08/21/2018 We have a user receiving the following random error message: Error in Macro DEALLOC-SHR-MEM - call to s_memmap.isValid Deallocate Failed - Invalid Pointer Shared Memory Error It happens mostly in Purchase Order and especially ...
Feature - Added the Ability to Purge the System Activity Log
Release date: 8/27/2018 This feature will give the user the ability to selectively purge the data from the System Activity log file (SYLOGFIL). This file stores the following information: Elliott user login Web Services login (from your website) ...
Sequential File Access Status Code
Q - After the recent update, a user had a problem adding ship-to in Order Entry. The user got the error Error 3/005 on Company File. This may indicate a network problem. Then the following message appeared: Company file not found. Only SUPERVISOR can ...
How to Start Deferred Processing Automatically When Logging Into Admin Account
Release Date: 11/16/2018 Version: 8.0 & up To start Deferred Processing automatically when logging into an account, like Administrator, use the following procedure. This procedure was designed for Windows Server 2008 and Elliott 8.5. You may need to ...
How to Set Up Elliott in Windows Program Menu (Start -> All Programs)
Release Date: 10/4/2018 In this article, we explain how to manually set up Elliott in the Windows Program Menu (i.e., Start -> All Programs). See the sample screen below: The Windows Program Menu is controlled by each user's profile in a folder like ...
Windows 1809 Update Causes Map Drive to Disconnect After Log Out
Release Date: 12/5/2018 It has been brought to our attention that the latest Windows 1809 update can cause the map drive to disconnect, which may stop Elliott Business Software from running. This problem applies to both Windows 10 and Windows 2019 ...
CSV Import Supports Both MM/DD/YY and MM/DD/YYYY Date Formats
Release Date: 12/18/2018 Q - Recently, I tried to import a future price code file through CSV. I saw that on the screen layout, it states the date format should be in the MM/DD/YY format. MM stands for the two-digit month. DD stands for the two-digit ...
Feature - Allow Mass Delete of Attribute Records
Release date: 1/9/2019 Revised Date: 02/14/2024 Version: 8.5 & Up This feature will allow mass deletion of attribute records. It is called from Util-Setup-> System File Maintenance-> Import-> Mass Delete Attribute. This application will delete the ...
SYSPASS DDF Shared Memory Not Available When Starting Up Elliott
Release Date: 1/18/2019 Q - I just started to use Elliott 8.5, on a user's computer, with the EL850.EXE utility, I created the Run Local icon for the user on the desktop. When I logged in to Elliott 8.5 for the first time, right after the system ...
Do Not Use Extended ASCII Characters
Release Date: 2/15/2019 Q - I've run out of characters for Material Cost Types using what's available directly from the keyboard (numbers, letters, punctuation). Will Elliott properly recognize extended ASCII characters? For example: ALT+0188 gives ...
EL850US: Btrieve Error 094 on USERS SY Users Lic. File
Release Date: 02/18/2019 Q - I just implemented Elliott on a Windows 2019 server, when I started up Elliott for the first time, I received the following message: EL850US: Btrieve Error 094 on USERS SY Users Lic. File 94: The application encountered a ...
EL850CC: Btrieve Error 035 on SYEVTQUE Company File
Release Date: 02/18/2019 Q - I just implemented Elliott on a Windows 2019 server. When I started up Elliott for the first time, I received the following message: EL850CC: Btrieve Error 035 on SYEVTQUE Company File 035: Attempt to access a file with ...
Feature - Calculate Order Total Sales Amount for Open Non-Picked Orders
Release Date - 2/20/19 This feature gives the user the ability to calculate the Order Total Sales Amount. This ability has been added to the Order Integrity Check utility program. It is available from Global Setup-> Utilities-> COP Utilities-> ...
Why It's A Bad Idea to Update Elliott Data from External Source
Release Date: 02/20/2019 Q - Do we have a query to update the order header sales amount based on the line items for unposted orders (assuming no partial posting)? I tried the one below but got no results: UPDATE "CPORDHDR" Cset C.order_total_sale_amt ...
How to Start Elliott and Bypass User ID and Password for Automation
Release Date: 02/21/2019 Elliott supports deferred processing to allow for automation of routine Elliott tasks. But there are certain routine tasks that cannot be completed through deferred processing. This includes, but is not limited to: Elliott ...
Received Message "Elliott was not completely closed or it was not completely started"
Release Date: 3/5/2019 Version: V7.x and up Q - One my my users is attempting to log onto Elliott and is getting the following error: Elliott was not completely closed or it was not completely started Please advse. A - You can usually solve this kind ...
Btrieve Error 035 on XCOFORM D-Y-O-I Form Table File
Release Date: 03/05/2019 Version: V7.x and up Q - I have created a new Picking Ticket form using DYO. When the users attempt to print a PT, they receive an error message: EL800P: Btrieve Error 035 on XCOFORM D-Y-O-I Form Table File See sample screen ...
Inconsistent Error with Sending PDF PostOffice Email Due to Volume (Mass Email)
Release Date: 03/05/2019 Version: 8.2 and up Q - We are experiencing ongoing inconsistent issues with emailing PDF PostOffice invoices through the Printing Duplicate Invoices application. Below is an example of the error: ERROR: Failure sending mail. ...
Kyocera FS 2020D Printer Causes PDF PostOffice Invoice Printing to Crash
Release Date: 3/12/2019 Modified on: 5/1/2019 Version: 8.2 and 8.5 Q - This started to happen two days ago when printing a PDF PostOffice Invoice document. On the printer page, we selected the output printer as Kyocera FS2020D. When we printed a ...
Elliott Was Unable to Load the Following Module: EL800B.LBR
Release Date: 03/20/2019 Q - When users attempt to log on to Elliott on the terminal server, the following error message shows up: ********************************************************** Elliott was unable to load the following module: EL800B.LBR ...
Your File System May Lack 8.3 Filename Support
Release Date: 4/3/2019 Revised: 09/23/2023 Version: 8.x & up Q - We get this error on a random basis. Elliott SM Error from P2LVEFCT Unable to create temp file: C:\Users\202-CAP\AppData\Local\Temp\8\P2LVEFCT.501 You file system may lack 8.3 filename ...
Receive 'Invalid Column Name FILLER_001' After Changing to New Database Connection
Release Date: 04/05/2019 Version: 8.0 & Up Q - We recently changed our database connection from ELLIOTTDATA to ELI85DATA. After the change, our FedEx shipping manifest system is complaining of an 'Invalid Column Name FILLER_001' like below: ...
Feature - Order Integrity to Check for Kit Components and Support Order Ranges
Release Date: 4/8/19 Version 8.2 and up In some rare situation, the kit components may be missing in CPORDOPT table. This feature adds the ability to check for missing kit components for an order with the ability to create CPORDOPT records for the ...
Does Elliott Support Windows Server 2019?
Release Date: 7/8/2019 Version: 8.5 Q: Does Elliott and PSQL support Windows Server 2019? A: We tested the latest Elliott 8.5 on server 2019 and it works. We can’t guarantee that the older Elliott versions will work with server 2019. In addition, per ...
User Received Lock Message on NSCTLFIL 000000100 in Sales Desk
Release Date: 7/10/2019 Version: 7.0 & Up Q - A user received this lock message when searching for a customer. We never see locks on the NSCTLFIL and I know they can cause issues for everyone if they happen. I do not know what user DUDA was doing. ...
How to Use Notepad++ to See Special Characters In Your ASCII Import File
Release Date: 07/10/2019 Version: All Q - When trying to import the attached file, there is an error on line 30. Error message :The 1st Byte must be H, N, L, T, O or I. When the file is checked it appears that the data on line 31 is out of alignment ...
What Is the Process for Changing an Existing Workstation's Elliott Workstation ID?
Release Date: 07/16/19 Version: 7.0 & up Q - What is the process for changing an existing workstation's Elliott Workstation ID? I think I have some printing issues which are probably caused by the workstation ID issue. A - Login to Elliott as ...
How to Mass Update eContact to Disable from Login
Release Date: 7/16/19 Version: 7.0 & Up Q - Is there a way to mass update eContacts? I didn’t see anything in the online support. We are needing to mass update the block web access field and populate the "Reason" with something. I didn’t know if that ...
Feature: Print Document and Details from ListView
Release Date 7/18/2019 Elliott Versions 8.2 and 8.5 Printing Information from a ListView The graphical lists that you see in various places in Elliott are called ListViews. These ListViews are scrolling lists of rows and columns of information, like ...
Exported Tracking Number in CSV Shows Zeroes After the 15th Digit
Release Date: 8/23/19 Version: All Q - When I go to COP -> Processing -> Print Pick/Pack Ticket & Lbls -> Shipping -> Manifest order Status Report, and I choose to export to CSV file, the CSV file has a tracking number column. When I open the CSV ...
How to Fix Null Characters in NOTE Table
Release Date: 09/12/2019 Version: 8.2 & Up If you receive the following error from our JSON web services -- [Exception]:[System.Data.ConstraintException: The 'NOTE_ESTIMATED_TIME' property on 'NOTES' could not be set to a 'null' value. You must set ...
Error 013 File Not Found When Importing CSV File Name Longer Than 20 Characters
Revision Date: 1/28/2021 Version: 7.x & Up Users may encounter an Error 013 on an ASCII File when importing from CSV. This can be due to a limitation of 20 characters for the CSV file name including the extension. For example, the file name ...
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