Others
Can I Contact an Individual Support Engineer Directly?
We prefer that you submit a support ticket on http://support.netcellent.com rather than attempting to contact a support person directly, When you submit a support ticket, everyone in the support department gets a copy of your question through e-mail. ...
Procedures to Import FFL List to Elliott
In Elliott Firearms Software, there's a menu item under A/R -> Maintenance -> Customer File -> FFL. FFL stands for Federal Firearms License. Every single US company involved in the firearms business -- including the manufacturers, importers, ...
How Can I E-mail Invoices to My Customers Instead of Using Snail Mail?
Q - How do I e-mail invoices to customers instead of using snail mail? I need to do this for only a portion of my customers who we have e-mail addresses on file and are willing to accept invoices through e-mail. Is it possible to turn off invoice ...
How to Debug Elliott Installation with a Log File When It Fails
Q - When I install the Elliott update package to a network share like M:\Elliott7, it always ends up with a message asking me to reboot my machine. If I reboot my workstation per the instructions in the installation package, it doesn't update all ...
BATF Regen Error Message: "Cannot Find An Acq. Rec For This Disp. Rec"
Q - We received the following error message on the BATF Regen report this morning: E: Cannot Find An Acq. Rec For This Disp. Rec If you go to Serial/Lot History Inquiry to look up the corresponding serial number, you will see the following ...
BATF Report Selection by FFL
Release Date: 4/5/2016 Added FFL selection criteria to the BATF report. Entered FFL may be 8 or 15 characters and should not contain "-" between the different segments of the FFL. Selecting by FFL number is an alternative to selecting by customer or ...
Feature - Add New Data Sources for File SY12MONS
Release Date: 4/9/2016 Updated: 8/8/2018 Exanded the amount of data written to the SY12MONS file. ----------------------- Invoice posting program CP0305 creates updated or new records that correspond to updates of the following files: ARCUSFIL ...
Use Cached Exchange Mode with Outlook 365
Release Date: 1/25/2018 If you were not previously set up to use the "Cached Exchange Mode" with your Outlook client, then when you switch your mail server from an in-house Exchange server to Outlook 365, you may feel that your Outlook client is ...
Feature - Pick Ticket FFL Address Mismatch Event
Release Date: 3/5/2018 In the Elliott firearms industry vertical solution, the user can import the FFL master database from the BATF website. The Elliott system can then match the customer, ship-to and order address against this FFL master database. ...
How Using Serial Lot History Edit Function Impacts BATF Bound Book
Release Date: 04/17/2018 Q - In I/M -> Processing -> Serial/Lot Processing -> Processing -> Change Serial Lot History Record, you can use F5 key to modify the following fields: Document Date Posted Date Posted Time Customer No Job No (4473) What ...
AVG and AVAST False Positive in Identifying Elliott Payment Portal as Phishing Website
Release Date: 12/5/2018 It has been reported by our users that AVG or AVAST anti-virus software may falsely identify the Elliott Payment Portal as a phishing website and block it. For example, when you try to access: ...
Firearms Enhancement: FFL Validation System
'Release Date: 5/20/19 Update: 10/29/19 Version: 8.5 and up Introduction Accepting firearms drop ship orders from e-retailers opens up new business opportunities but it also presents potential business risks. This feature’s intention is to address ...
I Receive QuotaExceededError When I Login to Elliott Payment Portal
Released Date: 8/30/2019 Version: N/A Q - I received the "QuotaExceededError" when I logged in to the Elliott payment portal. See sample screen below: This only happens to a particular user, while others could continue to login to the payment portal ...
This file came from another computer and might be blocked to help protect this computer
Released Date: 10/23/2019 Version: N/A Sometimes we may place a ZIP file on our website for you to download and give you instructions on how to update your Elliott folder. Depending on multiple factors, after you download the ZIP file, unzip the ...
Feature - Master Scheduling Sales Forecast Import
Release date: 5/6/2021 Version: 8.5 and Up There is a new import feature in Master Scheduling, Processing, and Sales Forecast Entry. The import will facilitate the entry of Sales Forecast transactions. The import screen is standard with three menu ...
Receive Support from Netcellent through Quick Assist
Release Date: 07/14/2021 If you are running on Windows 10 & above, when you are requested by Netcellent to bring up Microsoft Quick Assist for support, please use the following procedure: 1. Launch Quick Assist Quick Assist is available in Windows ...
Provide Support through Microsoft Quick Assist
Release Date: 07/14/2021 Quick Assist is available in Microsoft Windows 10 & above. You can use it to access a client's desktop to help resolve problems. The client needs to bring up Quick Assist on their Windows 10 workstation first. For the client ...
Improved the Vertex Geo Code Generation for Customer and Ship-To Records
Release date: 9/30/2021 Version: 8.5 and Up The Vertex option will calculate the tax rates for each customer and ship-to record in Elliott. This is achieved by assigning a Geo Code to each record and the Geo Code is used to find the appropriate rates ...
Remote Desktop Session to AWS Intermittently Freezes with UDP
Release Date: 09/15/2022 Our Netcellent servers are hosted with Amazon Web Services (AWS), and this is a great decision because we are able to get rid of our server room which costs in electricity alone about $1,000 a month. In addition, we have a ...
Elliott 2023 Conference Power Point Slides
Release Date: 10/14/2024 Version: 8.5 & Up Our Elliott 2023 Conference concluded on Friday, October 13, 2023. We extend our gratitude to all of you who participated, contributing to the great success of this conference. As per participants' requests, ...
Microsoft Query Is Missing on Excel After Office 365 Update
Release Date: 06/07/2024 Version: N/A Q: We use Microsoft Query extensively to retrieve data from Elliott database. After the last update for Office 365, my Microsoft Query is missing on Excel. How can I recover this feature? A: The solution is to go ...