AVG and AVAST False Positive in Identifying Elliott Payment Portal as Phishing Website

AVG and AVAST False Positive in Identifying Elliott Payment Portal as Phishing Website

Release Date: 12/5/2018

It has been reported by our users that AVG or AVAST anti-virus software may falsely identify the Elliott Payment Portal as a phishing website and block it.  For example, when you try to access:
It may show the following message:

Threat secured
We've safely aborted connection on www.paymyinvoices.us because it was infected with URL: Phishing. 

See sample screen:



Unfortunately, with the nature of anti-virus software, this is a false positive. If this happens to you, you can file a false positive report with AVG and AVAST as follows:
Once you received their confirmation email on the white list of the site, you should update your anti-virus software and go from there.


EMK


    • Related Articles

    • Can I Reapply a Payment to a Different Customer in AR?

      Q - I have a payment that was misapplied to a customer. An invoice was created for customer 5285, but payment was posted to customer 5275. Is there away to reapply the payment to the correct customer? Reapply Credit or Debit Memo does not seem to let ...

    • AP0800 Accounts Payable Payment Preparation

      Payment Preparation Application Overview The Payment Preparation application allows you to automatically select invoices to be paid and make any necessary adjustments to these selections. All affected A/P files are updated automatically when the ...

    • ARSRCMNT Accounts Receivable Payment Source File

      Payment Source File Application Overview This feature allows you to assign G/L accounts for various payment codes used in Elliott and the Elliott Shopping Cart. Additionally, you can set up and post to accounts for credit card surcharges and ...

    • I Receive QuotaExceededError When I Login to Elliott Payment Portal

      Released Date: 8/30/2019 Version: N/A Q - I received the "QuotaExceededError" when I logged in to the Elliott payment portal. See sample screen below: This only happens to a particular user, while others could continue to login to the payment portal ...

    • AR Payment Dispute Management with Reason Code

      Release Date: 08/13/2021 Version: 7.x & Up Q - In the AR Open File the Reason Cd field exists. See sample screen below: We are looking for a better way to track payment disputes and issues. What built-in options are available to track disputes and ...