UPS Tracking Numbers URL Is Not Working
Release Date: 7/8/2019
Version: 8.2 & up
Q: It seems as though the URL that UPS tracking numbers pass to a browser isn't working today -- when we right click on a tracking note and select "Online With UPS." If we go on to their site and enter the tracking number, it works fine.
A: It seems UPS has recently changed their URL for tracking numbers. To make this work, the future release of Elliott will have a new EL800S.CFG (8.2) or EL850S.CFG file.
For the time being, you will can manually change your EL800S.CFG (8.2) or EL850S.CFG (8.5) in the following folder:
For 8.2: <ElliottRoot>\Bin
For 8.5: <ElliottRoot>\Bin85
Locate the following line:
UPSTracking=http://wwwapps.ups.com/etracking/tracking.cgi?TypeOfInquiryNumber=T&InquiryNumber1=@@TrackId@@
Save the CFG file and ask your users to exit Elliott and come back again, then it should work for them.
EMK
Related Articles
FedEx Tracking Number URL Link Stops Working
Release Date: 01/08/2012 Version: 7.0 & up Q - This started today. Using the "Online with Federal Express" tracking link on the SHIP note produces a page on FedEx's website stating the system is currently unavailable. See sample screen below: But if ...How Do You Export Tracking Numbers From Elliott Into Shopify?
Release Date: 7/7/2023 Version: 8.5 & Up Q: How do you export tracking numbers from Elliott into Shopify? A: Shopify is a good tool to build a presence on the internet and allow customers to enter orders for your products. Once you have shipped the ...Elliott Shipping Acknowledge Email Tracking Number Is Missing
Q - Our Elliott Shipping Acknowledge Email was working properly previously. All of a sudden, the tracking number is missing from the email. If I go to the invoice history, I can see the tracking note. See sample below. Do you know what may have ...How to Retrieve Tracking Number for an Order from Notes
Release Date: 12/13/2017 Q - Can you let me know how the tracking number is stored in Elliott so I can use query to retrieve the information? A - Regarding how Elliott stores tracking numbers, please refer to the following Knowledge Base article: ...Feature - How to Not Update Previous Tracking Note in Shipment Data Update
Release Date: 11/3/2017 A flag is added to Global Setup -> COP-Func -> Shipment Data Update 21. Allow to Override Previous Tracking Note? The default value is "N." See sample screen below: This flag controls the behavior in COP -> Processing -> Print ...