FedEx Tracking Number URL Link Stops Working

FedEx Tracking Number URL Link Stops Working

Release Date: 01/08/2012
Version: 7.0 & up

Q - This started today. Using the "Online with Federal Express" tracking link on the SHIP note produces a page on FedEx's website stating the system is currently unavailable. See sample screen below:

But if you post the tracking # into Google and visit this link it works fine: https://www.fedex.com/fedextrack/?tracknumbers=123456789012

How can I get the Elliott FedEx tracking link updated to this new standard?

A - The area that needs to be updated is in <Elliottroot>\Bin85\EL850S.CFG. Substitute 85 with the appropriate version number if it is not 8.5. See the following sample screen.  


Change the entry to 

FedExTracking=https://www.fedex.com/fedextrack/?tracknumbers=@@TrackId@@

Save it and ask your Elliott users to exit and start up Elliott again to ensure the update is reflected to the local copy.

Netcellent will update our standard software distribution for this file to reflect the new FedEx URL.


EMK



    • Related Articles

    • Shipment Confirmation Email Shows FedEx URL for UPS Tracking Number

      Release Date: 02/06/2024 Version: 7.x & Up Q - How is the URL used in the shipment confirmation email determined? We have a case where the FedEx URL is used for a UPS shipment, which obviously doesn’t work. See sample below: A - Elliott tries to ...

    • UPS Tracking Numbers URL Is Not Working

      Release Date: 7/8/2019 Version: 8.2 & up Q: It seems as though the URL that UPS tracking numbers pass to a browser isn't working today -- when we right click on a tracking note and select "Online With UPS." If we go on to their site and enter the ...

    • Right Click on FedEx SmartPost Tracking Number in Note Showing USPS Link

      Release Date: 9/6/19 Version: 7.5 & Up Q - Fedex SmartPost tracking numbers only give the option to track using the USPS, which is incorrect. They are the same length as USPS tracking numbers I think. See a sample of the FedEx SmartPost tracking note ...

    • Elliott Shipping Acknowledge Email Tracking Number Is Missing

      Q - Our Elliott Shipping Acknowledge Email was working properly previously. All of a sudden, the tracking number is missing from the email. If I go to the invoice history, I can see the tracking note. See sample below. Do you know what may have ...

    • Feature - Item Linkage Processing and Item Linkage CSV Report Changes

      Release Date: 4/17/25 Version: 8.5 and Above Inventory Management-> Processing-> Item Linkage Processing no longer allows the entry of a link type that resolves to a URL. The main purpose of this application is to check the existence and copy ...