Report Incomplete After 4 Hours: Event Stops Working After Upgrade to Elliott V8

Q - I subscribe to an event so when there's a problem in deferred processing running overnight, I will receive an e-mail notification.  For example, if a deferred processing posting routine is waiting for a record lock to release and it waits for more than 4 hours, I will receive an e-mail to notify me about that.  See the sample screen below.  But after I upgraded to Elliott V8, this event does not work anymore. Why?

A - In Elliott 7.5, when you go to Global Setup and click on the event button, if you wish to subscribe to this "Defer Report Interruption" event, then the particular event program ID you would choose is “EL700DP.” See the sample screen below:

The content of the e-mail may look something like the following:

In Elliott V8, we didn’t want to use the same program ID “EL700DP” for this particular event since the name implies it is for V7 only. So we created a new event with the same functionality and the program ID NWSMDFRP, which is more generic without implying a version number. You need to subscribe to this new event to get the 4-hours-not-running event notification, as well as other deferred processing interruption events. See sample screen below:

• Related Articles

• Elliott Report Viewer Has Stopped Working

  Q - I have a couple users that have been getting the following error when trying to do anything that launches the report viewer. See sample screen below: Description: Stopped working Problem signature: Problem Event Name: CLR20r3 Problem Signature ...

• Report Viewer Stops Working - External Component Has Thrown An Exception

  Release Date: 08/21/2018 An Elliott user is receiving the following error when printing to Report Viewer on the terminal server: The following unanticipated error is causing Elliott Report Viewer to shut down: An error occurred creating the form. See ...

• Feature - Change Sales Order From Incomplete to Complete Status Event

  Release Date: 1/23/2024 Version: 8.5 & Up A new event has been added that, when active, detects when an incomplete order for a specific customer has been made into a complete order. Accordingly, the event type is abbreviated as INCTOCOM. This new ...

• Feature - Show User, Date, and Time Last Marked Incomplete When Changing an Incomplete Order

  Release Date: 03/29/2024 Version: 8.5 and Above Background In Elliott Sales Order editing, when the user is in the order entry line item or billing screen, the order is flagged as "Incomplete." This is a status to notify all other users not to ...

• FedEx Tracking Number URL Link Stops Working

  Release Date: 01/08/2012 Version: 7.0 & up Q - This started today. Using the "Online with Federal Express" tracking link on the SHIP note produces a page on FedEx's website stating the system is currently unavailable. See sample screen below: But if ...