Change - LOG Files in EDI Export Processes Are Now Redirected to LOG Folder
Release Date: 05/05/2021
Version: 8.5 & Up
Currently, Elliott EDI Export Processing may utilize LOG files to store error information. For example, the CPSHPEDI.LOG file is used by "Shipped Data Export" (ASN/856 Export). This file currently resides in the <ElliottRoot>\DATA folder. Since this is an ASCII file, it brings up a potential issue for NTFS security. During the setup of NTFS security, all *.LOG files will be flagged to allow modification access for the EVERYONE group. This sets the initial stage for processing.
The problem usually comes when an administrator-equivalent user performs the EDI export process. Then this log file ownership is changed to "Administrator." This will cause the non-admin users who normally perform the EDI export processing to receive "Error 037 File access denied." See sample screen below:
There is a solution to resolve this problem to allow the user to move forward. You can find it in the following KB article:
To permanently resolve this NTFS issue. We have now moved all of the EDI Export related LOG files out of the DATA folder and into the LOG folder. You may find those files in the following path:
<ElliottRoot>\LOG\99\NAME.LOG
where <ElliottRoot> is like "M:\Elliott7" and 99 is the company ID like 01, 02...etc. The NAME.LOG is the log file like CPSHPEDI.LOG for "Shipped Data Export."
By NTFS security setup guidelines for Elliott, all users will have the "Modified" right to the LOG folder and thus will not have the permission issue. See the following KB article for how to set up NTFS security for Elliott:
Modified Programs: CPCHGEDP, CPHSTEDP, CPINHEDP, CPINVEDP, CPORDEDP, CPORDEXP, CPSHPEDP, POITMEXP, POORDEXP
EMK
Related Articles
Change - Move GLFSPASS.DAT (GL Financial Passing) File to LOG Folder
Release Date: 05/05/2021 Version: 8.5 The General Ledger Financial Passing File (GLFSPASS.DAT) resides in the Elliott DATA folder and is an ASCII file, and therefore is subject to NTFS security issues. During the setup of NTFS security, all *.DAT ...Avalara - Log Files
Release Date: 4/28/23 Version: 8.6 & Above Log files can be very important when investigating why taxes may not be calculated as expected. In particular, the AvalaraAPICalls.xml file is important when you speak with Avalara reps for support. This ...Elliott 8 Directory Structure and NTFS Rights
Revised: 04/19/2022 Version: 8.0 & Above In recent years, we have noticed many outbreaks of "ransomware," which first attacks one of the workstations on your LAN through e-mails. Once the workstation is affected, the ransomware will encrypt various ...Elliott Control Center Does Not Show the New DATA* Folder Companies
Release: 05/10/2023 Version: 8.x & Up Q - Elliott 8.5/8/6 was installed on a new server and I have followed the instructions in the following KB article to implement NTFS security: ...Common Issues with Importing CSV Files Into Elliott
Release Date: 12/18/2020 Version: 7.0 & Up Elliott Business Software has extensive features with CSV file export and import. It provides a gateway to view Elliott's data in Excel spreadsheets and optionally allow users to edit the data in ...