Received "Your Computer Does Not Have PSQL 10 or 11 Client " Even though PSQL Client Is Just Installed

Received "Your Computer Does Not Have PSQL 10 or 11 Client " Even though PSQL Client Is Just Installed

Q: I'm trying to install Elliott on a Windows 8.1 64-bit computer. I've installed both the 32- and 64-bit client version of PSQL v 11 and they both seemed to install fine. I then created the shortcut to EL700.exe on the server but when I click the shortcut the message is the PSQL configuration error: "Your computer does not have PSQL 10 or 11 client which is required by Elliott V7. Please install PSQL and try again."

A: It is possible that this issue is happening because the Windows 8.1 machine was not rebooted after the PSQL client installation.  As a result, the environmental variable "PATH" has not been updated to include the PSQL BIN folder.  In that situation, when Elliott starts up it cannot locate the PSQL components.  To verify if that is the case, bring up a command prompt and type "PATH" to see if your current path includes the Pervasive PSQL\bin folder.  See the example screen below.




If you don't see the path for the PSQL\bin folder, then reboot your workstation and see if that resolves your problem.




    • Related Articles

    • A Case Where PSQL 13 Client Is Not Compatible with PSQL 15 Server

      Release Date: 02/04/2025 Version: 8.6 Do Users Need to Upgrade to PSQL 15 Client When Upgrading PSQL Server? We were often asked in the past if our users should upgrade their PSQL 13 client when they upgrade to the PSQL 15 server. In our past ...

    • Installing Telerik Components on a Development Computer

      Release date: 5/5/2002 Version: Elliott V8.6 and Higher This article explains how to install licensed Telerik components on a development machine where they are not currently installed: Log into the development machine. Bring up the email you ...

    • How to Use EL850DB.EXE Utility to Create PSQL Databases

      Release Date: 12/4/2018 Modified Date: 06/20/2020 Version: Elliott 8.5 Elliott 8.5 includes an EL850DB.EXE utility to make it easy to create PSQL databases. The new utility EL850DB.EXE is included in the Elliott 8.5 release, and you can find it in ...

    • How Elliott 8.6 Works with Different Versions of the PSQL ADO.NET Client

      Release Date: 11/4/2022 Version: 8.6 & Up Elliott V8.6 starts to use PSQL relational operations. Both Report Desk & PowerSearch features rely on the PSQL relational engine. To use these features, you should refer to the following KB article to set up ...

    • Hardware Recommendations for Your PSQL Database Server

      Release Date: 10/10/2017 This article was written by Bill Bach and is provided at the courtesy of Goldstar Software. Recommendations for hardware for your PSQL database environment One of the most common questions we get is “What kind of hardware ...