Item Quantity Allocated Is Not Updated

Item Quantity Allocated Is Not Updated

Release Date: 12/6/2019
Version: All

Q - Dear Netcellent Support -- Upon entering an order the item file is not updating (in some instances) the quantity allocated field. We have run a reset but this does not resolve the issue. Can you advise?

A - You may check if the item is set to “Non-Controlled.” In Item Master file setup, check Field # 9. Controlled Flag  to see if it has a value of "N."

When Controlled Flag = N, then system won’t update Qty Allocated for this item.

Please see example below:



EMK



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