How to Remove Order Locked Message During Invoice Printing

How to Remove Order Locked Message During Invoice Printing

Release Date: 03/10/2023
Version: 8.x & Higher

Q - During invoice printing, we may receive the following message box popup:  
      Order XXXXXX Customer Name..... is locked
See sample screen below:


If we click "OK" on the message, then the order is skipped and printing of the invoice will continue. In Elliott 8.6, Deferred Processing supports invoice printing.  We want to utilize this feature, but we are concerned that the deferred printing will get stuck with this message.  How do we remove this message?

A - You can turn off this message by going to Global Setup -> Cop-Func -> Invoice Printing, and on the second page, change the following flag to “N:”

                21. Display Locked Order Msg During Inv Printing?


Typically, an order is locked if someone brings up the order in Order Entry Change mode and stays in the Order Header screen. Since you selected a range of orders that are qualified for invoice printing, the system will check if each order in the range is locked or not.  If the order is locked, we have two options: (1) skip it if you set the above flag to “N;” or (2) let you know, but we still skip it anyway once you acknowledge it.  If you want to run invoice printing through Deferred Processing (supported after Elliott 8.6), then you should set this Global Setup flag to "N."


EMK


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