Feature - Customer Cross Ship Event by User-Defined Code in Sales Desk

Feature - Customer Cross Ship Event by User-Defined Code in Sales Desk

Release Date: 06/28/2025
Version: 8.5 & Up

A new event is added to Customer Order Processing -> Processing -> Sales Desk with the following parameters:
  1. Program: CPSLSDSK
  2. Type: PSXSHIPU
  3. Description: Customer Cross Ship by UDC
  4. File Name: IMUSRDEF
  5. Variable 1: User Defined Cd
  6. Variable 2: Salesman No
  7. Variable 3: Cust/Ship to #
  8. Variable 4: Item Number
  9. Variable 5: Prod Category
  10. Variable 6:  Qty Order
  11. Variable 7: Order Location
  12. Variable 8: Ord Loc Qty Avail
  13. Variable 9: Cust Loc Qty Avail
  14. Variable 10:  Extended Weight
You can subscribe to this event by going to I/M -> Maintenance -> User Defined Code -> Change. See sample screen below:


In Sales Desk, when the user chooses to ship from a location that's not the customer's or ship-to's default location, then this is considered as a "Cross Ship."  For example, if a customer/ship-to is normally from the "P" location, and the sales rep in sales desk chooses to ship from the "G" location, then this event will be triggered.  A Cross Ship may result in higher freight costs and longer shipping times.  However, a Cross Ship can be valid if the customer/ship-to default location is out of stock.  Therefore, you may want to add a filter condition to only trigger this event when "Cust Loc Qty Avail" > 0, which means there's no need to cross ship. See sample screen below:


If the presales feature is turned on in Global Setup, then the "Cust Loc Qty Avail" also includes the quantity from the corresponding presales location.

Modified Program: CPSLSDSK

EMK

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