CP1900 Customer Order Processing Line Item Auditing Inquiry
Line Item Auditing Inquiry
Application Overview
This application allows inquiries into the order action types of add, change, delete, and void that have occurred in the order entry sales process. Users, supervisors, and management can use this information to pinpoint unusual activity. Unusual or repetitive activity such as item price changes, line item deletions and order cancellations by customer that could be a potential problem. Additionally, you can track user productivity for bonus or incentive purposes. If you need reporting for this type of activity, reports are available from the COP Reports menu.
Run Instructions
From the pull down COP Inquiry menu, select Line Item Auditing Inquiry and Inquire.
The following options are available from this screen:
1. Audit Inquiry By Item
2. Audit Inquiry By Customer
3. Audit Inquiry By Order
4. Audit Inquiry By Username
Audit Inquiry by Customer
Audit Inquiry By Username
Audit Inquiry By Item
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