This function gives you access to all the necessary information to provide customer service analysis and research for posted invoices on file for customers. Additionally, you can print Duplicate Invoices to enhanced customer service.
From the COP Reports menu, select Invoice History Report and then Print. The following report options will be available to you.
Reports Available:
Invoice History By Item Sort Selection Options
Invoice History By Customer Sort Selections
Invoice Edit List Sort Options
Invoice Summary Sort Options
Invoice Serial/Lot with Sort Options
Print Duplicate Invoice
NOTE: One Duplicate Invoice printed per run. Original invoice must have already been printed and posted. Duplicate invoice will print the same as the original and without a “Duplicate Invoice” watermark.